Sample service level agreement

One of the great advantages of the Culture Collective network is the ability to share templates, documents and other resources between network members. In this way, everyone can benefit from one another’s hard work and thinking and (we hope) progress further and more easily with their own projects.

This has proved especially useful in regards to the ‘boring but vital’ aspects of project management and collaboration. Here, we’re sharing a (redacted) Service Level Agreement sample, which you are free to use, adapt, or build on to suit your own project.

Thanks to WHALE Arts and North Edinburgh Arts for sharing this for wider use. It should go without saying that you should take your own advice on ensuring this is fit for purpose when used on your own partnerships.